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Site last updated:
1 January 2009

 
About My Job
I work for Princeton University Press, often referred to as PUP (the initials, not the word). It's vaguely possible that I will fill this page with information about what I do and what goes on around me; possibly this page will contain information that will help people understand what goes on in university publishing, and perhaps in publishing in general.

Chapter 1: Overview of Princeton University Press

What does the press do? We publish academic books. We publish books by qualified writers across the country and around the world (not just at Princeton). Some of the books PUP publishes are readable by the general public, some are used as textbooks or supplements to undergraduate or graduate courses, and some just aren’t very readable at all, unless you have had advanced training in the relevant field. We no longer publish journals.

We sell our books to bookstores large and small. We also sell to individuals via the website and catalogs. We don't have a dedicated retail store.

Furthermore, there is no actual press anymore. Princeton was one of the last university presses to actually print things, but it doesn’t anymore. The presses used to be located at the editorial offices, and then they moved to a separate location, and then, in 1986 (if I remember correctly), they closed. So, now we get books from other companies, mostly American ones, with the exception of the folks who do color printing for our art books. (Apparently, the color printing machines require more manual labor, which is cheaper in other parts of the world: therefore, no one in the US can afford to run the machines against the foreign competition.)

In our building are housed people who acquire manuscripts and make contracts with the authors (editorial), the people who design the covers (design), the people who promote the book to the media (publicity), the people who promote the book to the public (marketing), the people who find buyers for the book (sales), and the people who see that the manuscript becomes a book (production).  There’s also the tech staff and accounting. 

Chapter 2: Being Hired as the Sales Assistant

Hello all,

As you know, I moved to Princeton, NJ in September 2003. I spent a lot of time looking for a job with no success. I babysat in the afternoons and evenings. Finally, in January I signed up with a temp agency - they got me a two-month full-time temp job at Educational Testing Service. As that assignment was ending, I spotted an opening at Princeton University Press. I applied.

They wanted to interview me! They did, and the interview went well. Nice people. Then I left Princeton to visit my brother Charlie in Atlanta, GA for a week. When I got back, I called the Press to see what they had decided. They had decided to hire me!

I'm very excited about this job for several reasons, in no particular order.

1. It's a full-time permanent job. My first ever. With, like, a salary and stuff.

2. It's in publishing. I wanted a job in publishing. I like books.

3. Rather than just make me do boring stuff, they will make me do boring stuff and also prepare me for a career.

4. The darn building is only about a mile away. No commute. I can bike or walk if I want. Or park in the nearby free parking lot.

5. The building adjacent to the Press is the computer science department, where my fiancé Aquinas is in his first year of a Princeton University PhD.

I will be "Sales Assistant," working under the "Assistant Sales Director" and the "Sales Director" as part of the "Sales and Marketing" division. Sales targets book stores/distributors, whereas marketing targets individuals. Publicity, which is also something located in my building, targets the media. Also in my building are editorial people who find and edit new book manuscripts. There are also some production/design people.

It's sales but it's not selling. I will be providing support for the operations of the sales department. I will be doing clerical work, responding to customer queries, providing materials for the sales force, and assisting in the twice-a-year sales conferences. The next sales conference is coming up soon, and will introduce the sales people to the books which will be produced this summer and available in the fall.

I report for work Monday March 22, 2004.

Signed,
A very happy
Lucy Day Werts

Chapter 3: Being the Sales Assistant

So, what about sales? What do I do? I'm an assistant, so I do a lot of clerical and administrative tasks.  I photocopy, file, mail stuff, gather documents, create documents, do data entry. This is all stuff I’ve done before at a summer or part-time job. But the difference is that now I’m doing it for a publisher, and I’m actually supposed to understand the documents I interact with. I’m also learning what people around me are doing. I interact some with publicity, with designers, with copywriters, with subsidiary rights people, with salesmen, with editors and their assistants. I get to see what everyone else is doing.

This is particularly the case during the sales conference. There are two conferences each year, one in the spring to release the fall catalog of books, and one in the fall to release the spring catalog of books.  Before the sales conference, I have to print and photocopy and retrieve a lot of materials for the sales representatives. I help my boss with a lot of miscellaneous jobs, one of which is to assign codes to every book in the Fall catalog. That means I have to read the catalog, and figure out what kind of book each book is. I also have to print out the cover designs for many of the books. Interestingly enough, the sales reps use book jackets as sales tools; bookbuyers routinely judge books by their covers!

(During the actual sales conference, aside from eat, all I do is listen. The sales reps are there to listen and learn about the new books, but because of the work I do, the information isn't new to me. I attend meetings where the editors explain to marketing and sales what the books are about and who will want to read them.)

Chapter 4: Visiting the Warehouse

Visiting sales reps and new staff are periodically offered the chance to visit our warehouse. Some people find this a more or less ho-hum experience, but not me. You may say it's just a warehouse, but it's not just a warehouse. It's a warehouse full of books. Lots and lots of books. . .

Together, two non-profit university publishers, Princeton University Press and University of California Press set up a for-profit business separate from either one for the purpose of receiving and shipping their published books. That business is called California-Princeton Fulfillment Services. We refer to it as CPFS, or just "the warehouse". The warehouse is located in Ewing, between Trenton and Princeton.

What does the warehouse do? The warehouse receives books from the people who manufacture them. When the warehouse receives books, they bill and fill orders for those books. They can take orders from individuals as well as wholesalers. And that's it. Books come in, books go out. 

Except, sometimes they don't go out. Sometimes whole pallets of overstock books will sit up on the huge steel shelves for years. Sometimes that is intentional---the press will have printed enough copies of a book at once to last a very long time. But sometimes it means that someone has estimated badly.

And sometimes the books go out---and then come back. The sales department happily sells books in large quantities to wholesalers and retail book chains. But the job of the sales department, of the press, doesn't end there, the way you might think it does. We have to make sure that people buy the books from them, that one by one, the books are being taken from the stores to people's houses to be read. If we don't help push the sales all the way through to the individual customer, the books come back to the warehouse from the wholesalers and retail book chains. We get returns. This struck me as a little unfair---the press carries all the risk of selling the book and the bookstore carries none. Almost every large sale we make can also be unmade, if the book sells poorly. The bookstore looses the opportunity to have given space to a better book, but we lose much more---we have to try to sell the same book again, only now we know that it isn't very popular.

And sometimes the returns come back unsalable. Some stores send brand-new books back to the warehouse in shoddy packaging.  A book that was undamaged when we sent it out, when it sat on their shelf, will come back to us damaged---after we've credited them full amount of the un-purchase. Then what happens to it? We can't sell it at the regular price, because it's damaged, flawed, or as we say, "hurt."  We can't sell hurt books at a cheaper price, because we're still trying to sell other copies of the book at full retail, and do not wish to undercut ourselves. We can't donate them, because the people who would be interested in owning the book are the people we're trying to sell to. Hurt books, therefore, are destroyed.

Speaking of destroyed, recall that notice in the front of some paperback books that says something like, Don't buy this book if the cover is missing. Let me explain that. Not all damaged books make it back to the warehouse to be pulped. If a store finds that a book was damaged on its way from the warehouse, they can request a replacement copy. But there is no reason for us or them to pay to ship the damaged book back to the warehouse to prove it was damaged---we don't want the damaged book back, because we'd just have to destroy it anyway. We do require proof, however, that the damaged book isn't being sold despite the supposed damage. So, the store rips off the cover and sends just the cover back to the warehouse, and then throws the book away. We send them a new copy, and hopefully the coverless book is destroyed, since the warehouse and therefore the publisher and author will never get any money from anyone in exchange for it.

So, if all goes well, we sell the book to a chain, they sell the book to a person, and there are no returns and nothing gets damaged and no one has to ask for a replacement or a refund.  Everyone lives happily ever after.

Chapter 5: Further Meditations of the Sales Assistant

Some people really love books. They will search and search for a particular hard-to-find book They will, for example, call a publisher and ask if the publisher has any copies of a book that they already know is out-of-print. Why do people do this? If a book is out-of-print, that means that there are no more copies at the publisher. If there were, we'd be selling them, and it wouldn't be out-of-print. They must think we have a secret special part of the warehouse where we keep the last ten copies of everything we've ever sold. Or maybe they think that the walls of our cubicles are made of stacks of out-of-print books which are available to buy if only they just ask. They need to ask a book dealer, not a book publisher. 

That being said, new technology is enabling publishers to bring out-of-print books back into stock. It's called print on demand. There are some books we sell which we don't have any copies of at all. If someone orders one of those books, we will call up the printer and literally ask him to print one copy. You can only make paperbacks this way, not hardbacks. Also, it can't be done for books with color inside, or books with photographs, even if they're black and white. But most books are just text, so it works out okay. 

About the economics of print runs: we also use the print-on-demand printers to print "galley" or advance copies of books to send to reviewers before the book is ready. We don't send out galley copies for every book we publish. Sometimes, like with art books, it's just not possible. My guess is that sometimes we are sending out so few review copies that we can't afford to print advance books. Sometimes it is probably just a matter of the timing of the printing of the book and the release date of the book. But when we do print galley copies, we pay a setup fee and we pay a per book fee based on the number of pages. The books we get are very plain looking, unlike the books produced one at a time for customers: they have their color covers, but without any special effects that will appear on the jacket, and there is no color on the spine or the back of the book. The text inside is sometimes largely unformatted. But the funny thing is, each of these plain paperback advance copies costs us more than the final hardback edition! Such is the nature of economies of scale---the smaller the quantity, the higher the unit cost. Thus it is that larger commercial presses send out thousands of review copies (rather than a couple hundred) which are fully as elaborate as the final book will be, complete with embossing on the cover, even!

And who are we sending the books to? Reviewers. There are people working at magazines and newspapers across the country who can give our books a boost by putting them in the public eye. We send them copies, (sometimes advance copies) of our books, and/or some other publicity materials. We get suggestions from the author about publications that are relevant, and we keep our own lists. Sometimes reviewers fax or call to request a book they've heard about and have interest in. Then they examine, skim, and/or read the book and perhaps write a review which perhaps gets published. The process has a lot of... flexibility. It sounds like a great job, right? Get paid to read books? Well, some caveats: the demand for book reviewers is shrinking. Print book reviews are being squeezed out of newspapers. Less space is being dedicated to books as time goes by, not more. The world is changing to accommodate a news market which is increasingly digital. Perhaps book reviews will become digital in their turn. It may be that they have to! Also, the writing end of the job is more important than the reading one. It is difficult to write concise, informative book reviews. No one cares whether you are good at reading, so long as you're good at writing. Another caveat is that does not seem to be anyone's full-time job. A journalist writing for a magazine might occasionally do a book review among his other article assignments, for example, but not be dedicated to doing them every day of every week, or even every issue of every magazine. But beyond that, it seems that most book reviewers are part-time and/or freelance workers rather than full-time staff of a company. This revelation should put an end to any wistful dreams of having a job where all that happens is that people send you books for free and pay you to read them. Ha!

However, there is another job, perhaps a job with a more stable market, that involves reading for money. It's called copyediting (or copy editing, depending on who you ask). As long as people write books, other people will be hired to go over them and make corrections. And to do that, you read, slowly, and check for "Clarity, Coherency, Consistency, and Correctness," according to Amy Einsohn, author of The Copyeditor's Handbook. This job also is not as simple as reading for pleasure. It takes someone who is fastidious, diplomatic, and reliable. Good luck with that.

Chapter 6: Becoming a Production Editor and Learning LaTeX

[to come]

Chapter 7: Completed Projects

  • Palmer & Morgan: A Theory of Foreign Policy [Amazon]
  • Cowen: Good and Plenty [Amazon]
  • Kudla, Rapoport and Yang: Modular Forms and Special Cycles on Shimura Curves [Amazon]
  • Miller & Takloo-Bighash: Invitation to Modern Number Theory [Amazon]
  • Epstein: Classical Mathematical Logic [Amazon]
  • Campbell: Why We Vote [Amazon]
  • Levine: Darwin Loves You [Amazon]
  • Strichartz: Differential Equations on Fractals [Amazon]
  • Horadam: Hadamard Matrices and Their Applications [Amazon]
  • Marcus: Between Women [Amazon]
  • Baik, Kriecherbauer, McLaughlin, and Miller: Discrete Orthogonal Polynomials [Amazon]
  • Schwartz: Spherical CR Geometry and Dehn Surgery [Amazon]
  • Hendry & Nielsen: Econometric Modeling [Amazon]
  • Kollár: Lectures on Resolution of Singularities [Amazon]
  • Kiritsis: String Theory in a Nutshell [Amazon]
  • Miller & Page: Complex Adaptive Systems [Amazon]
  • Maoz: Astrophysics in a Nutshell [Amazon]
  • Bourgain, Kenig, and Klainerman: Mathematical Analysis of Nonlinear Dispersive Equations [Amazon]
  • Lindley: Promoting Peace with Information [Amazon]
  • Hannan, Pólos, and Carroll: Logics of Organization Theory [Amazon]
  • Harman: Prime-Detecting Sieves [Amazon]
  • Frank: Dynamics of Cancer [Amazon]
  • Howell & Pevehouse: While Dangers Gather [Amazon]
  • Roach: Wave Scattering by Time-Dependent Perturbations [Amazon]
  • Bartov: Erased [Amazon]
  • Keeling & Rohani: Modeling Infectious Diseases [Amazon]

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Site last updated: 1 January 2009